Introduction

We handle personal information in accordance with applicable Australian privacy laws, including, where applicable, the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

How We Collect Information

We may collect personal information when you:

• Place an order through our website
• Contact us or complete a contact form
• Subscribe to our marketing communications
• Communicate with us by email, telephone or social media
• Browse or interact with our website

We may also receive information from trusted service providers involved in payment processing, website hosting, analytics, shipping and order fulfilment.

Marketing Communications

We will only send marketing communications where you have agreed to receive them or where otherwise permitted by law. You can unsubscribe at any time by selecting the unsubscribe option in an email or contacting us at info@exasperation.com.au.

Overseas Disclosure

Some of our service providers may store or process personal information outside Australia, including in the United States and other countries in which they operate. Where required, we take reasonable steps to ensure overseas recipients handle personal information consistently with applicable Australian privacy requirements.

Access, Correction and Deletion

You may request access to or correction of personal information we hold about you. You may also ask us to delete your information where this is reasonably available, subject to legal, accounting and record-keeping requirements. To make a request, email info@exasperation.com.au with “Privacy Request” in the subject line.

Privacy Complaints

If you believe we have not handled your personal information appropriately, please email info@exasperation.com.au with “Privacy Complaint” in the subject line. We will acknowledge your complaint and aim to respond within a reasonable period, generally within 30 days. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at oaic.gov.au, where applicable.

Children’s Privacy

Our website and purchasing services are intended for adults. We do not knowingly collect personal information directly from children without the involvement or consent of a parent or guardian. If we become aware that such information has been collected, we will take reasonable steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes to our business, website or legal obligations. The updated version will be published on this page with a revised date. Where a change materially affects how we handle personal information, we will take reasonable steps to notify you.

Contact Information

Email: info@exasperation.com.au

Location: Brisbane, Queensland, Australia

Last updated: 9 September 2026